At Brokers Inc, we believe in providing our clients with a high quality, bespoke service that stands the test of time.

This is not only something we pride ourselves on, it is also a fundamental part of our values. Our mission is to work for you, not for the commission. We’ll always put your needs first, so we can source an affordable and effective policy or package that covers your specific risks.

We’ll always talk to you in plain English, never jargon, whether that is in our marketing or on our website, in communications from our team or when we’re discussing the ins and outs of your policy with you. That way, you’ll never be in any doubt as to what your cover includes and, more importantly, doesn’t include.

The Brokers Inc story

We are part of the ‘Brokers inc.’ group of companies. As our clients’ needs have continued to evolve, we realised how important it is to have experienced people who can provide a locally based service. We felt the Hold Cover name and brand represented where we are today.

Founded in 2012, we have the knowledge to support your insurance needs now and in the future. Our established team of insurance specialists boast many years of experience collectively. They have the expertise, and the willingness to think outside the box to provide you with a completely personalised service.

Although our head office is based in the South of England we are dedicated to supporting and championing local businesses, we also provide insurance solutions for companies across the UK.

 

Meet the team

Ben Reynolds

Ben Reynolds

Director

Get to know Ben

Q: How long have you worked in the industry?
A: I started working in Insurance in 2013

Q: What’s the best thing about your job?
A: Dealing with people, I enjoy talking and dealing with my clients to help and protect them and their business. I also enjoy the unknown of what is next, from Insurer a Liability policy for a contractor to cover for a multi-million pound yacht.

Q: Favourite hobby?
A: I enjoy a good Movie and TV series. I love the F1 and have a little boy who keeps me super busy!

Emma Owen

Emma Owen

Insurance Broker

Get to know Emma

Q: How long have you worked in the industry?
A: Too long – 25  

Q: What’s the best thing about your job?
A: The best thing about my job is being able to provide my clients with tailored insurance policies to suit their needs ensuring they are covered for every eventuality. 

Q: Favourite hobby?
A: I love to walk with my dogs and socialise with my Family and Friends

Sam Champness

Sam Champness

Insurance Broker

Get to know Sam

Q: What is your specialist area?
A: I specialise in Events, Leisure, and Entertainment policy and have extensive experience with Property, Cars and Fleet

Q: How long have you worked in the industry?
A: 3 Years

Q: What’s the best thing about your job?
A: The best thing about my job is my clients and colleagues! I love helping clients protect what matters, building long-term relationships, solving complex problems and find cover for risk most brokers would not be able to help with

Q: Favourite hobby?
A: In my spare time, I am a radio DJ for a local community station, I help with numerous amateur dramatic groups and comedy clubs however most of my time is spent with my two children and partner!

Josh Margerrison

Josh Margerrison

Insurance Broker

Get to know Josh

Q: What is your specialist area?
A: I started off in an account handler role before moving into a broking role in January 2025, I predominantly specialise in fleet and liability insurance.

Q: How long have you worked in the industry?
A: I started just under 2 years ago (June 2023).

Q: What’s the best thing about your job?
A: Coming into the industry at 18, being surrounded by colleagues who have an abundance of experience to help me progress professionally has been invaluable.

Q: Favourite Hobby?
A: I follow Tottenham which takes up a majority of my time as its always a good excuse to see family and friends.

Jimmy Markham

Jimmy Markham

Insurance Broker

Get to know Jimmy

Q: What is your specialist area?
A: Specialise in: Combined Liability – Commercial Combined – Fleet Insurance

Q: How long have you worked in the industry?
A: I have been working within insurance since October 2021

Q: What’s the best thing about your job?
A: One of the best things about my job is the Team around me, we are all at different stages of our insurance careers and its good to see where you can go and where you have come from.

Q: Favourite Hobby?
A: I enjoy trying to stay active in my spare time, mainly by playing Golf or Football.

Eliza Cox

Eliza Cox

Trainee Account Handler

Get to know Eliza

Q: How long have you worked in the industry?
A: I started 10 months ago

Q: What’s the best thing about your job?
A: The best thing about my job is the variety of my job role. Each day can bring new challenges, from managing different types of accounts to solving problems. The dynamic nature of the role helps keep things interesting and provides plenty of opportunities for learning and career growth.

Q: Favourite Hobby?
A: I am really into reading at the moment (specifically fantasy or romance novels).

Jenna Lumer

Jenna Lumer

Apprentice Account Handler

Get to know Jenna

Q: How long have you worked in the industry?
A: 3 months

Q: What’s the best thing about your job?
A: The best thing about my job is being able to develop valuable skills and explore different aspects of insurance that relate to everyday life. I get to interact with various clients and insurers meaning everyday is interesting and unique.

Q: Favourite hobby?
A: My favourite hobby is shopping, I could shop all day long!!

The customer comes first

We wanted to provide our clients with something a little bit different from other brokers. That’s why our founders created a flat structure where our senior management are both visible to clients and get stuck in across all areas of the business.

Our unconventional model provides you with a unique offering where each and every one of our team members from the top to the bottom is dedicated to finding you the best solution. It also allows our management to have an oversight over our operations and share their wisdom with the whole team, so we can offer you a market leading approach.

As businesses’ needs evolve in the digital era, we’re always looking for new, innovative ways in which we can deliver a cutting-edge service that stands out and supports our clients’ growth and development plans.